Roadmap coaching process:
1. Growth. We venture into a simple GROW model and consider if coaching is the best option.
2. “Brain language communication model”– Explore beliefs and values, understand and train with homework. Review homework
3. Value Drivers – Understanding what your values are and how this supports success to your outcomes – Consider any one of the modules below depending on client – Homework.
4. Adjust and Define, consider massive action and accountability – Consider any one of the modules below depending on the client – Homework.
5. Review homework – Redefine, adjust. Consider any one of the modules below depending on the client. Homework.
6. Assess and Evaluate – Feedback
Modules of consideration:
**These are some of the modules used. Each client may have different requirements and thus the coaching process will be adjusted accordingly
● NLP Framework for coaching We look at the framework of what NLP is and where it stems from, who created NLP and why this is a useful behavioural tool to use in coaching. We also look at the history of NLP and how this came about as a science.
We look at the overviews of 3 main areas. This will give us the best structure to what we are learning and how this is useful.
● NLP Elements for use in the framework We look at the specific framework used in NLP to give structure to the approach as a coach.
● Life success Formula – Simple tracking /measurement of how you doing in life and what needs improvement.
● Action Brainstorming Prioritization Plan – Considering factors of change and what practical steps to take.
● Cause and Effect Cause is the producer of an effect, while an effect is produced by a cause. … The cause can be a person, object, situation, or event that can result in something, while an effect is the result of the actions of the person or the outcome of some chain of events that have happened. We look at how as a coach you have more cause in your environment and hence have ability to influence the effect
● Tolerance Clearing your mind tool
● Wheel of life template to be discusses and actioned
● Understanding your WHY tool actioned and discussed
● Relationship reframing tool: 8 magic questions to change and understand any situations
● Kibler Ross Change Curve: Understanding the stages of change, how this influences us and affects us
● WinWin agreement defined discussed agreed up on to drive forward moving action and deliverables
● Reason vs Results We either have the results we want, or we have reasons as to why we have not yet achieved what we want. We look how this frame is specifically aimed at being responsible for our lives. How this can be taught as a behavioural frame and why as a coach we need to empower individuals with responsibility.
● Map of perceptions – Vakog – NLP Communication model We understand the “science” behind the brain. How we receive information, use the information as brain language and how we decipher this into internal representation, state and behaviour. Using the VAKOG as your sensory perception of the world allows for us to translate the world, why this is important and how this influences our lives on a daily basis.
● Reticular Activating System – Sensory Acuity – Behaviour Model
RAS – is an acute sensory observation tool in the brain that allows us to focus on whatever we want to focus on. It never disputes what we focus on and always takes command from the brain. We look at this more specifically how this influences behaviour or overcoming obstacles. Our sensory acuity plays a large part in this because we use sensory acuity to pay attention to behaviour in our coaching processes or techniques. Understanding subtle changes in behaviour can indicate or communicate Non verbals which are essential in behaviour.
● Coaching VS Mentoring Mentoring is a long-term process based on mutual trust and respect. Coaching, on the other hand, is for a short period of time. Mentoring is more focused on creating an informal association between the mentor and mentee, whereas coaching follows a more structured and formal approach. Understanding the difference and how coaching impacts results with a practical approach.
● Principles for success We look at 12 success minded principles from successful human behaviour modelled throughout history. We consider why these success principles influence our behaviour but also understand how this influences our decision making process. There are 5 major behavioural frames that we consider. Understanding these frames as guidance to your coaching approach allows you to negotiate your coaching approach more effectively. We also consider Core vs Flex.
● Values Values determine what’s most important to a person. We look to understand how values drive us at the core of our behaviour and values are clustered by clusters of belief systems. Values are the basis of motivation and self assessment.
We also seek to understand the difference between pain and pleasure and how our values are tied to this. We look at 2 value exercises – how to elicit values in person as well as in business
● Fun goal – Setting Activities We look at bridging the gap activity based on the step based process of a goal and how to practically achieve the goal through a SMART process.
● Getting to the real problem We look at how to elicit information about the problem, a method called chucking. Chucking explained how we “chunk” information together to use bite sized information for our own MAP. When we elicit information we follow a series of questions:
● The grow Model This is an effective practical tool used to understand information quickly. GROW metaphor takes you on a journey of where their person is going /what is the end result. We look at where the person currently is , what objectives they face and what the next steps are to get them to their end result.
● The ERR Model Effective Response and Rapport models break down 4 key personality types to understand and how to create effective creative responses to each personality type. We look at the key components of each personality type but also best ways to negotiate with each one.
● The SDOC Tool 4 areas broken down into effectively understanding 4 key areas in coaching.
● Building Rapport NLP rapport is established and maintained by pacing. By definition, this is the process of moving as the other person moves. Pacing or matching accepts the other person’s behavior and meets them in their model of the world. It is about reducing the differences between yourself and others at an unconscious level. We also look at our communication model and how non verbal communication influences this
● Boundaries What are boundaries and why we as individuals and coaches need them. We look at 3 areas of how to set specific boundaries.
● Predicates NLP Predicates are language, words and phrases that we currently use and indicate our preferred representational system. We break these down into VAKOG examples to understand how we use language more specifically and what representational systems we use to explain an experience.
● Meta Programs Meta–programs are mental shortcuts that direct your decisions, behaviors, actions and interactions with others. They are internal representations of your external experience of reality. They determine how your brain pays attention to things and what it pays attention to. We look at 7 meta programs:
● Milton Model Erickson used language in artfully vague ways so that his clients could take the meaning that was most appropriate for them. He induced and utilized trance states, enabling individuals to overcome problems and discover their resources. Milton is specifically used to:
Milton is broken down into milton model patterns which include: Model operators, mind reading, vague nouns etc.
● Pattern Interrupts and break states A Pattern Interrupt in NLP is a series of interruptions that break a habit or state. So much so, that the interruption becomes part of the pattern. If you think of strategies, where to make a behaviour work it needs 1,2,3,4 to be firing in the right order, or A,B,C before it works, think of interrupting A,B,C. When you keep interrupting the behaviour or state as it’s trying to work itself, the pattern can’t fire off and eventually the person experiences the intervention you are using as part of the process and therefore can’t successfully do the old pattern anymore! We will look at examples of this and how this is used in conversation.
● Embedded Commands – This is a Milton model pattern as above.
● Disney model Walt Disney’s strategy was highlighted and modeled later in 1994 by NLP expert Robert Dilts. He defined the technique as Disney’s method for turning his dream into reality. In this method, the group of people use a specific thinking flow which builds parallel thinking that can be used to generate, evaluate, critique ideas and solve problems. We will discover how to use this strategy and how to elicit the desired state.
● Anchors Anchoring is a neuro-linguistic programming term for the process by which memory recall, state change or other responses become associated with (anchored to) some stimulus, in such a way that perception of the stimulus (the anchor) leads by reflex to the anchored response occurring. We will look at anchors that can be used through your VAKOG and associated techniques to enhance and reuse as desired state.
● State of congruence Congruence in NLP is when behaviour (words, tonality, physiology, etc.) matches the words and actions a person says and does. It is rapport within oneself, or internal and external consistency, perceived by others as sincerity or certainty. … The congruent person is genuine, real, integrated, whole, and transparent. As a coach and an individual being coached a state of congruence is essential to outcomes and process. It creates considerable credibility for you as a coach and having this becomes an essential part of your coaching process.
● Perceptual position exercise NLP Perceptual Positions is a technique that has a person experience a situation from multiple positions – first, second and third. This can be a helpful exercise when someone needs a new perspective on relationships or any difficult circumstance. The following story will illustrate this concept. This becomes a great informant to time line therapy.
● Unpacking problems exercises NLP is based on several presuppositions – or assumptions about a situation. When my clients are faced with a communication misunderstanding, I take them through the following exercise based on these assumptions to help gain the needed clarity.
The exercise centers around six of the above assumptions and a central context space.
● New Behaviour Generator The New Behavior Generator is an NLP technique using mental imagery or rehearsal for getting long-term outcomes. Outcomes usually require ongoing behavior and responses. The process follows:
● Reframing Content Reframe NLP is giving another meaning to a statement by recovering more content, which changes the focus. Reframing can also be used to describe changing the context or representation of a problem. We will look at various options on reframing conversations, words and experiences.
● Timeline Therapy Is a powerful therapeutic process that was evolved from hypnosis and NLP. This enables us to clear negative limiting beliefs from painful emotional attachments we make from life experiences. Painful emotions include anger, rage, sadness, hurt, regret, fear, guilt and remorse. Vlaue